privacy policy
At Yazomru Casino and Hotel Resort, we are committed to protecting the privacy of our guests and visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our casino hotels, including our website, mobile applications, and on-site services. By engaging with our casino and hotel resort, you consent to the practices described below.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, mailing address, date of birth, and payment details provided when booking rooms, services, or participating in our casino hotels’ loyalty programs.
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Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on our casino and hotel resort platforms.
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On-Site Data: Details from your stay, including room preferences, dining choices, gaming activities, and other services used at our casino hotels.
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Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content on our casino and hotel resort website.
How We Use Your Information
Your information is used to:
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Process reservations, payments, and service requests at our casino hotels.
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Personalize your experience, such as tailoring promotions or recommending activities at our casino and hotel resort.
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Communicate updates, offers, and newsletters related to our casino hotels (with your consent).
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Ensure security, prevent fraud, and comply with legal obligations at our casino and hotel resort.
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Improve our services through analytics and feedback.
Sharing Your Information
We do not sell your personal information. We may share it with:
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Trusted third-party service providers (e.g., payment processors, booking platforms) who assist in operating our casino hotels.
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Law enforcement or regulatory authorities when required by law.
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Business partners for joint promotions, but only with your explicit consent at our casino and hotel resort.
Data Security
We employ advanced encryption, firewalls, and secure servers to protect your data. However, no system is entirely risk-free, and we encourage you to safeguard your personal credentials when engaging with our casino hotels.
Your Rights
You have the right to:
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Access, correct, or delete your personal information held by our casino and hotel resort.
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Opt out of marketing communications at any time.
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Request information about how your data is used by our casino hotels.
To exercise these rights, contact our Data Protection Officer at [email protected].
Data Retention
We retain your information only as long as necessary for the purposes outlined or as required by law. Data related to bookings or gaming at our casino hotels is typically retained for 7 years to comply with regulatory requirements.
International Data Transfers
As a global casino and hotel resort, we may transfer your data to jurisdictions outside your home country. We ensure such transfers comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our casino hotels’ website, and significant changes will be communicated directly to you.